Compliance Q&A

Start with the specific questions in the platform notice. Organize records of how funds were acquired, their transaction history and supporting documents. Each document should explain its connection to the relevant transaction.

Documents and their purpose

Requirements differ by circumstance. Refer to the platform notice for the documents requested.

Organize the restriction notice, affected functions, timing and related transaction records. If the platform asks for additional documents, address each question it lists.

Gather the records you already have

• Restriction notices or emails.
• Relevant transaction hashes and records.
• Existing support tickets and correspondence.

Review the stated reason, the party issuing the notice and the affected functions. An account screen saying “frozen” does not by itself establish the type of restriction.

Keep the original notice and correspondence, then use the channel named in the notice to clarify the document requirements.

Match each new platform question to the documents already submitted. Identify the extra records, attachment names and transactions involved.

Records for follow-up

• Existing ticket numbers and submission dates.
• The specific questions in the platform response.
• A list of additional documents and their explanations.

Step 1: Save Evidence. Immediately take screenshots of the platform notices, error logs, and emails. Avoid making rapid, repeated withdrawal requests in panic, as automated models may flag this as key hacking attempts or unauthorized cash-outs, leading to a permanent account freeze.

Step 2: Trace the Trigger. Check your deposit history over the last 7 to 14 days, especially peer-to-peer (P2P/OTC) buy transactions or inputs from unrecognized hardware/external wallets. Most compliance restrictions are triggered by incoming secondary-taint coins; pinpoint the exact TxID.

Step 3: Organize Source Proofs. Compliance reviewers require proof of your legal acquisition of assets. Align your transactions with standard banking proofs (fiat-flow statements, counterparty real-name screens, and historical wallet signature audits). Never submit manipulated, incomplete, or fake documents, which leads to immediate blacklist categorization.

View Account Appeal Details → Read Detailed Q&A Page →

1. Official Binance Self-Help Channels:
According to Binance's official compliance guidelines, when your account is restricted due to risk triggers, the standard resolution channels include:
• KYC Re-verification: Complete or update advanced identity verification (KYC) first.
• Withdrawal Appeal Portal: If withdrawals are disabled, navigate to the web Withdraw Crypto page and click Withdraw appeal, or tap Appeal from the Wallets - Spot - Withdraw popup in the Binance App.
• P2P Restrictions Removal Center: For peer-to-peer transaction issues, access the P2P User Center -> Restrictions Removal Center to view the Case ID, suspension reasons, document requirements, and submit proofs.
• Binance Support Chat: If no visible button is shown, contact official online support to open a dedicated review ticket.

2. Critical Risks of Blind Self-Appealing:
Filing an appeal before the facts and supporting records are organized can create avoidable review risks. Platform review teams may require complete and consistent materials, and some appeal channels may limit repeat submissions. Attempting to appeal without identifying on-chain taint sources (such as passive associations with hacked funds or mixers like Tornado Cash) often results in:
• Contradictory Statements & Poor Evidence: Submitting incomplete, unclear, or contradictory records may trigger supplemental review or rejection under platform rules.
• Risk of Escalated Review: Inaccurate or contradictory statements may lead to supplemental review, further account restrictions, or rejection under the platform's rules. The platform independently determines the account status and available review channels based on the facts and its policies.

3. How Delta & Capital Supports an Account Review:
As a digital asset compliance and on-chain forensics service provider, Delta & Capital helps you navigate the complex exchange compliance system:
• On-Chain Forensic Topology: We use publicly verifiable on-chain data and mainstream AML/KYT methods to analyze transaction paths and explain passive risk exposure.
• Standardized SOW/SOF Audit Reports: We compile audit-ready "Good Faith Holder Declarations" and Source of Wealth/Source of Funds (SOW/SOF) reports that are structured with reference to FATF risk-based principles.
• Appeal Materials and Communication Support: Under confidentiality and minimum-necessary authorization, our specialists organize records, draft factual explanations, guide client-submitted materials, and support follow-up. Clients operate their own accounts, and the platform independently decides the review outcome.

Ask Delta & Capital to Review a Binance Freeze → Read Detailed Q&A Page →

1. Official OKX Self-Help Channels:
According to OKX official guidelines, balance restrictions and withdrawal freezes can be categorized into two scenarios, resolved by:
• Identity Profile Updates: If identity verification is expired or flagged, navigate to Profile - Verification to update your KYC documents.
• C2C Appeal Portal: For P2P order risk controls or T+N funds locks, users can file an appeal and submit bank statements and payment records via Assets - Locked Assets - C2C Order - Appeal.
• Automatic Expiration: Certain automated T+1 locks cannot be unblocked early by support and must wait for the timer to expire.

2. Critical Risks of Blind Self-Appealing:
OKX compliance teams maintain zero tolerance for inconsistent, falsified, or partial bank flow statements. Common mistakes made by users trying to self-appeal include:
• Name Discrepancies: OKX terms require card owner names to match the verified platform identity. Submitting non-real-name statements or out-of-order logs flags the account for "fraudulent self-certification".
• On-Chain Misalignment: Statements that contradict verifiable transaction records may lead to rejection, additional document requests, or further restrictions. The platform independently determines any account action under its rules and the facts of the case.

3. How Delta & Capital Secures Your OKX Appeal:
To improve the completeness and consistency of appeal materials, Delta & Capital reconstructs your transaction narrative using professional methodology:
• Case Classification & Risk Mitigation: We diagnose the restriction trigger (KYC lapse, third-party payment mismatch, or passive wallet contamination) to frame a consistent response.
• Forensic Path Analysis & Desensitization: We map the restricted TxID's trail, filter out risk associations, and export a clean data report.
• Structured SOW/SOF Documentation: We prepare structured SOW/SOF materials with reference to OKX's published requirements. Clients log in and enter passwords, verification codes, and 2FA themselves; Delta & Capital may guide uploads and ticket submissions by screen sharing, while OKX independently decides the review outcome.

Ask Delta & Capital to Review an OKX Freeze → Read Detailed Q&A Page →

1. Policies of Other Mainstream Exchanges:
HTX (Huobi), Bitget, and Gate.io cooperate closely with global law enforcement (judicial authorities, anti-fraud centers, courts) to maintain compliance. An account freeze is usually "passive," triggered because incoming funds or P2P/OTC counters passive-linked with compromised tokens or blacklisted entities. These platforms provide official support tickets or security appeal consoles requiring standard proof of origin.

2. Fatal Risks of Unprepared Self-Defense:
When facing a judicial freeze, anxious users often submit poorly organized arguments, leading to catastrophic results:
• False or Inconsistent Materials: Altered bank records, fake OTC chats, or third-party records presented as the client's own may cause rejection, further account restrictions, and potential legal consequences.
• Statements Inconsistent with On-Chain Records: Where an explanation conflicts with verifiable transaction paths, a platform or competent authority may request more evidence or investigate further. Each receiving body independently decides the next step under the facts, its rules, and applicable law; qualified counsel should handle legal procedures.

3. How Delta & Capital Facilitates Your Safe Release:
To counter state-level judicial blocks, Delta & Capital reconstructs a rock-solid, compliance-grade defense block:
• On-Chain Forensic Decoupling: We use professional KYT suites to isolate the source of contamination, showing that your address is a clean, passive beneficiary.
• SOW Packs Referencing FATF Risk-Based Principles: We organize structured declarations and supporting records to explain lawful acquisition and transaction flows for independent review.
• Represented Compliance Review: Our senior specialists manage compliance correspondence under strict NDA, assisting in submitting petitions and legal opinion letters to unlock your funds.

Ask Delta & Capital to Review a Judicial Freeze → Read Detailed Q&A Page →

1. Causes of Blacklist Restrictions:
Tether (USDT) and Circle (USDC) stablecoin contracts include address-restriction functions. A restriction may reflect issuer policy, sanctions, a legally valid authority request, or risk links to stolen assets, mixing protocols, or ransomware-related addresses; the specific basis should be verified from issuer notices or supporting records. Once a contract restriction takes effect, the relevant tokens generally cannot be transferred from that address.

2. Risks of Standard Appeals and Scams:
Tether's Legal & Compliance departments follow strict regulatory criteria. Informally emailed explanations are generally ignored or rejected due to lack of verifiable evidence:
• Permanent Seizure: Submitting narratives that conflict with verifiable blockchain records may trigger additional review, document requests, or restrictions; the platform or authority independently determines the outcome.
• "Private Hacker Unlock" Scam Traps: Any party promising to "bypass Tether's code or write smart contract override scripts for a fee" is a scammer. Blacklist removal requires multi-signature validation from the issuer's compliance desk, impossible to execute through private pathways.

3. How Delta & Capital Establishes Issuer Appeals:
To assist good-faith owners in reclaiming control, Delta & Capital implements structured legal and blockchain forensic pipelines:
• Institutional KYT Forensics: We trace coin paths to output clean on-chain data proving passive, unintentional interaction with banned addresses.
• SOW Documentation Referencing FATF Risk-Based Principles: We organize Source of Wealth and Source of Funds records to explain transaction history and risk links for independent review.
• Issuer Review Materials and Communication Support: We organize factual and on-chain materials and support authorized submissions through published channels. Tether, Circle, and other issuers independently decide whether to review or change an address status.

View On-chain Address Appeal Details → Read Detailed Q&A Page →

Bybit, Coinbase, Kraken, and other international exchanges operate rigorous AML / KYT risk-control engines. Account freezes or withdrawal suspensions are typically triggered by:
• On-chain taint: Deposited assets traced through mixers (Tornado Cash / Wasabi), flagged hacker addresses, darknet, or sanctions-list entities.
• KYC escalation: Mismatched device fingerprints or IP geolocation versus submitted identity documents, triggering Enhanced Due Diligence (EDD) requests.
• Judicial freeze orders: Some Western exchanges comply with court freeze orders from agencies such as the UK NCA, US FBI/DOJ subpoenas, freezing assets without prior user notification.

Professional support is strongly recommended: International exchange compliance teams operate exclusively in English and demand SOW/SOF documentation formatted to their specific regulatory jurisdiction (FATF / FinCEN / FCA standards). Machine-translated self-proofs or incorrect terminology will trigger harsher manual review or permanent account closure. Delta & Capital is experienced with Bybit, Coinbase, and Kraken compliance workflows and can prepare SOW/SOF materials with reference to public jurisdictional requirements and support English-language ticket communication.

This is one of the most common freeze scenarios for Chinese-speaking users. When you purchase crypto via an exchange's P2P/C2C platform and your fiat payment enters the counterparty's bank account, if that account is subsequently frozen by law enforcement due to telecom fraud, money laundering, or illegal business operations, your account may be frozen as well ("causal freeze" or "associated freeze"), manifesting as:
• Bank card freeze: Your personal bank account is frozen by judicial authorities (typically 3 days / 7 days / up to 6 months), blocking all transfers, payments, and withdrawals.
• Exchange account restriction: The exchange AML system simultaneously flags your C2C balance with T+N risk-control locks or suspends all withdrawals.

Correct approach:
① Immediately stop all P2P trading on that exchange to prevent creating new "problematic fund flow" associations.
② Contact your bank to inquire about the freeze type (judicial / law enforcement) and obtain the freezing authority's case reference number.
③ Compile a complete evidence chain for the transaction: P2P order screenshots, bank statements, chat logs, and payment receipts.
④ Never contact the P2P counterparty to negotiate a "private settlement" or "refund" — this may constitute obstruction of justice or accessory to money laundering.
Delta & Capital helps organize on-chain and off-chain transaction paths and review materials; where legal or enforcement procedures are involved, Delta & Capital coordinates partner law firms and qualified lawyers handle the legal work independently.

• Strict Separation (Dedicated Cards): Never link banking accounts used for crypto P2P/OTC deposits to your mortgages, salary deposit accounts, utilities, or daily savings accounts. Keep a separate, low-balance debit card for crypto liquidation.
• Extend Retention Period (Maturation): Once fiat arrives, do not immediately cash out, pay loans, or execute cross-bank transfers. Fast inflows and outflows look identical to cybercrime cash-outs, which automatically triggers bank anti-fraud locks. Let funds sit.
• Select Top Merchants & Verify Real Names: Choose veteran P2P merchants on major platforms with high historical volumes, low dispute rates, and security deposits. Ensure the bank account sender name matches the platform KYC name perfectly. Reject payments from unverified names.

Exchanges and custodians rely on transaction monitoring tools to review incoming deposits. To protect your address reputation:

• Stop Interacting with High-Risk Sources: Do not continue transactions with unlawful platforms, sanctioned entities, mixing services, or other high-risk addresses, and do not use intermediary wallets to conceal or break the transaction path. If accidental exposure has occurred, stop further activity, preserve transaction records, review and revoke unnecessary approvals, and seek compliance or legal support where needed.
• Handle Dust and Unexpected Tokens Carefully: If you receive an unknown low-value token or NFT, avoid initiating a transfer or interacting with its contract. Hide it in the wallet interface and preserve the transaction hash; where needed, review approvals and contract risk in an isolated environment or with a qualified tool. Interaction may expand address-link or approval risk.

Whether completing OTC withdrawals, large P2P deposits into bank accounts, or converting crypto to HKD/USD for transfer to traditional banks, large fund movements can easily trigger Suspicious Transaction Reports (STR) or Currency Transaction Reports (CTR). Common bank AML red flags include:
• Frequent large transfers from multiple counterparties within short periods (structuring/splitting deposits).
• Missing or inconsistent source-of-funds explanations (e.g., a salaried employee suddenly receiving millions).
• Transactions involving flagged Virtual Asset Service Providers (VASPs).

Compliant fiat on/off-ramp recommendations:
① Proactively notify your bank about large incoming deposits, providing exchange settlement records and tax certificates.
② Use licensed OTC / virtual asset platforms for fiat conversion, retaining complete transaction records.
③ Never split large sums into multiple small deposits to avoid reporting thresholds — this is "structuring," a primary AML surveillance target.
④ For very large holdings (equivalent to 1M+ USDT), prepare a professional SOW (Source of Wealth) report in advance.
Delta & Capital provides expert consultation on compliant fiat on/off-ramp strategies, SOW/SOF report preparation, and bank communication support, helping clients legally and safely convert between crypto and fiat while avoiding unnecessary bank freezes or account closures.

Crypto tax treatment varies significantly by jurisdiction. Key points for major regions:
• Mainland China: No explicit personal crypto trading income tax regulations currently exist, but large fiat deposits may still require source-of-funds explanations to tax authorities.
• Hong Kong: VASP licensing took effect in 2024; personal investment gains are generally tax-free, but trading income may be subject to profits tax.
• US/EU: The IRS classifies virtual currency as property, with each transaction potentially triggering capital gains/losses reporting; the EU MiCA framework also introduces reporting requirements.

Tax compliance advice: Regardless of jurisdiction, maintaining complete transaction records, OTC fiat flow records, wallet address association proofs, and on-chain transaction hashes form the foundation of tax compliance. When tax authorities or bank compliance departments request source-of-funds proof, a professionally audited SOW/SOF report significantly reduces compliance friction. Delta & Capital assists clients with on-chain asset audits and produces internationally standardized wealth source reports to support tax declarations and bank compliance.

• Read Smart Contract Approvals: When signing a transaction, inspect the actions closely. If the extension asks for Approve or `Unlimited Allowance` permissions for your token, look at the contract reputation. Unlimited approval allows the contract to withdraw your tokens at any point without your private key.
• Beware of Search Engine Spoof Ad URLs: The top results for terms like "MetaMask download" or "Uniswap exchange" on Google/Baidu are often malicious ads paid by attackers. The URLs look nearly identical to official sites (e.g. changing .io to .co). Installing their Trojan wallet application yields your private keys immediately.
• Back Up Seed Phrases 100% Offline: Never take screenshots of your recovery phrases, upload them to iCloud, WeChat, Evernote, or save them in text files. Attackers script custom trojans to scrape local systems for 12/24-word combinations. Handwrite your keys on paper or metal sheets and store them under physical lock.

If your wallet approved third-party DApps or projects that are no longer active, you remain at risk. If their smart contracts get hacked or suffer a rug pull, your tokens are vulnerable. Revocation process:

• Use Official Auditing Interfaces: Visit the highly audited security interface Revoke.cash or navigate to the "Token Approval" portal on Etherscan or TRONSCAN.
• Confirm the Revoke Transaction: Connect your wallet to view all active allowance registries. Find the inactive protocols and click "Revoke" to sign the termination transaction. This requires a minor gas fee but permanently blocks the contract's ability to withdraw funds.

1. The 24-48 Hour Golden Interception Window:
When assets are drained due to phishing or private key compromise, time is your absolute priority. You must trace the stolen coins and block them before they pass through privacy mixers or get liquidated via Centralized Exchanges (CEXs). Tracing the transaction flow (TxID) into a platform is the key to asset recovery.

2. Obstacles in Contacting Support and Reporting judicial authorities:
Filing tickets containing personal claims like "my wallet was hacked" is usually ineffective because:
• Privacy & Jurisdiction Boundaries: Exchanges cannot legally restrict an account based on individual complaints. They require formal judicial authorities intervention or court orders. Navigating standard municipal law enforcement channels to issue freezing orders can take days—allowing hackers ample time to exit.
• Tipping Off the Hacker: Messaging hacker wallets or displaying panic alerts can tip them off, prompting them to instantly split funds into smaller amounts or jump chains.

3. Rapid Asset Interception by Delta & Capital:
As a blockchain tracking firm, Delta & Capital deploys advanced emergency forensic pipelines:
• On-Chain Forensic Tracking: Within hours, we map the stolen funds path and identify target exchange deposit TxIDs.
• Exchange-Grade Forensic Reports: We compile institutional "Asset Contamination Reports" detailing illegal transaction flow to prove incoming funds are stolen.
• Emergency Coordinated Freezing: We may organize transaction evidence and platform-contact materials for clients and partner law firms. Platforms and competent authorities independently decide whether to impose a temporary hold or pursue a seizure process.

Ask Delta & Capital to Review a Stolen Case →

"Pig Butchering" scams are among the most prevalent crypto fraud schemes today. Scammers typically build trust through social media (WeChat, Telegram, WhatsApp) using romance or friendship, then guide victims to register on fake "investment platforms" or "quantitative trading systems." Small initial profits build trust, followed by pressure for large deposits, and repeated demands for "taxes," "deposits," or "withdrawal fees" until all funds are drained.

Immediate steps after discovering the scam:
① Stop all deposits: Do not transfer any more funds regardless of threats or promises from "customer service" or "mentors."
② Screenshot and preserve all evidence: Chat logs, transfer records, platform screenshots, and blockchain deposit addresses.
③ Trace on-chain fund flows: Use blockchain explorers (Etherscan, Tronscan) to track where funds were moved and whether they reached exchange hot wallets.

Can assets be recovered? It depends on whether funds have reached regulated exchange hot wallets — if the scammers haven't fully withdrawn or laundered through mixers, there is a critical interception window. Delta & Capital may use publicly verifiable on-chain data to map fund flows, identify possible platform deposit nodes, and prepare technical materials for independent review by partner counsel, platforms, or competent authorities.

View Stolen Asset Recovery Service →

Yes, you can file a report, and judicial authorities do accept such cases. While mainland China classifies virtual currencies as "virtual commodities" rather than legal tender, the Supreme People's Court, Supreme People's Procuratorate, and Ministry of Public Security have explicitly included crypto-related theft, fraud, and extortion under criminal prosecution. Since 2022, cybercrime and anti-fraud units across China have successfully investigated multiple cases involving USDT, BTC, and ETH.

Reporting recommendations:
① Choose the right filing channel: Visit your local PSB's Economic Crime / Cybercrime Division in person (not just call 110), or use the "National Anti-Fraud Center" app for online reporting.
② Prepare key materials: The stolen/scammed transaction TxHash, involved wallet addresses, exchange platform names, chat screenshots with the scammer, and bank/Alipay transfer receipts.
③ Provide on-chain forensic reports: Judicial investigators may not be familiar with blockchain technology; a clear on-chain fund-flow analysis report can significantly accelerate case filing.

Delta & Capital assists clients before filing reports by preparing comprehensive on-chain forensic tracing reports, including fund-flow topology maps, annotated exchange deposit addresses, and stolen asset timelines. These may serve as technical support materials for independent review by counsel or competent authorities; case acceptance and recovery outcomes remain outside Delta & Capital's control.

Under global AML regulations, exchanges require users to build a complete compliance framework across three axes:

• SOW (Source of Wealth): Explains your lifetime accumulation. It answers where your purchase power originates (e.g. historical salary receipts, business sales records, stock gains, or real estate liquidations).
• SOF (Source of Funds): Zeroes in on the specific crypto deposit. It tracks how the fiat used to buy those coins was sourced, such as bank transfer bills showing transfers to the designated P2P counterparty.
• KYT (Know Your Transaction): Restores the on-chain path. It uses graph-trace forensics to demonstrate the complete transaction hop history from the origination hardware wallet, showing no high-risk interaction nodes on the route.

1. Defining SOW and SOF Audit Requirements:
Under FATF compliance guidelines, transferring large crypto wealth into traditional banks or clearing tier-1 exchange compliance audits triggers strict AML procedures. You must present:
• SOW (Source of Wealth): Documents how your overall assets were accumulated over time (e.g., software dev income, early investment returns, or legal business profits).
• SOF (Source of Funds): Proves the immediate origin of a specific large transaction, linking fiat transfers with blockchain tx records.

2. Risks of Submitting Un-audited SOWs:
Standard bank compliance officers and exchanges reject personal spreadsheets or simple Word summaries due to lack of verifiable third-party auditing:
• Triggering STR Filings: Inconsistent transaction flows flag your files as suspicious, leading to bank account suspensions and immediate STR (Suspicious Transaction Report) submissions to AML regulators.
• Address Contamination Flags: Compliance desks run automated KYT scans (using Elliptic, Chainalysis). If your tokens have passed through mixed protocols or high-risk addresses, any unverified textual statement will be ignored.

3. Professional SOW/SOF Auditing by Delta & Capital:
As a trusted digital asset forensic firm, Delta & Capital delivers compliant third-party reports:
• On-Chain Forensic Audits: We run data-driven verification from initial purchases to the final address, mapping out a clean lineage.
• Reviewable Compliance Materials: We prepare structured SOW and SOF analysis with reference to FATF risk-based principles and published recipient requirements; each institution independently decides acceptance.

Learn More About SOW Services → Read Detailed Q&A Page →

Service boundary: clients must log in to exchange accounts and enter passwords, verification codes, and 2FA themselves. Delta & Capital may provide screen-sharing guidance, document preparation, and ticket-writing support, but does not collect or retain account passwords or dynamic verification codes. Wallet private keys, seed phrases, and recovery phrases are not appeal materials.

If a matter involves an on-chain freeze or address-permission operation, signing remains client-controlled. TRON processes that require multi-signature should define permissions, thresholds, revocation, and scope first. ERC20 / Ethereum signing, approval revocation, or contract interaction should be completed by the client through their own wallet, hardware wallet, or controlled device. Any technical assistance must be based on written authorization, minimum necessary permission, auditable operation, and revocable control, and never requires handing over private keys or seed phrases.

Some screened and eligible matters may use an outcome-based fee arrangement, subject to the signed service agreement:

• Eligibility: Whether outcome-based fees, upfront charges, or third-party costs apply depends on the matter, screening result, and signed service agreement.
• Fees and Termination: The definition of success, calculation basis, partial outcomes, third-party costs, termination, and amounts payable are governed by the signed service agreement. The arrangement is not a promise of account release, unfreezing, or recovery.

Key conclusion: Holding virtual currency is not illegal, but related business activities are strictly restricted.

According to the September 2021 joint notice by the People's Bank of China and nine other ministries ("924 Notice"), virtual currencies (BTC, ETH, USDT) are classified as "virtual commodities without legal tender status." Key policy points include:
• Personal holding: No law prohibits individuals from holding virtual currencies. The Supreme People's Court has ruled in multiple cases that BTC and similar assets qualify as "online virtual property" protected under Article 127 of the Civil Code.
• Business prohibition: No entity may conduct fiat-crypto exchanges, token issuance financing (ICO), or virtual currency derivatives trading within mainland China.
• Person-to-person trading: Peer-to-peer transfers between individuals are not explicitly prohibited, but receiving fiat via OTC may trigger bank card freezes or criminal investigations if the counterparty's funds are non-compliant.

Delta & Capital note: Holding is legal but liquidity can be restricted. When your crypto assets become unusable due to OTC counterparty involvement in criminal cases, exchange compliance escalation, or on-chain address flagging, Delta & Capital can help prepare compliance certifications, map the legitimacy path of your funds, and restore asset liquidity.

Delta & Capital, as a specialized digital asset forensics and compliance resolution firm, provides services across the following case types:
• Exchange account freezes & restrictions: Including but not limited to Binance, OKX, Bybit, Coinbase, Kraken, HTX (Huobi), Bitget, Gate.io and other major global exchanges — covering risk-control restrictions, withdrawal freezes, C2C/P2P balance locks, compliance appeals, and proxy resolution.
• On-chain address freeze resolution: USDT/USDC stablecoin address freezes due to Tether/Circle blacklist mechanisms or law enforcement freeze orders — assisting with compliance self-certification and unfreeze applications to issuers.
• Stolen/scammed asset tracing & recovery: On-chain forensic tracing, fund-flow topology analysis, exchange emergency freeze requests, and evidence preparation for law enforcement cooperation.
• SOW/SOF/KYT compliance reports: Producing FATF-standard Source of Wealth (SOW), Source of Funds (SOF), and Know Your Transaction (KYT) audit reports for bank account opening, exchange compliance reviews, and tax declarations.

International clients: Delta & Capital welcomes clients worldwide. Our team provides bilingual (Chinese-English) communication and is well-versed in compliance frameworks and exchange liaison processes across multiple jurisdictions (Mainland China, Hong Kong, Southeast Asia, US/EU). Regardless of your location, if your case involves crypto asset freezes, risk-control restrictions, or compliance issues, you can submit a case evaluation through our online form or contact us directly.