Privacy Policy & Data Processing Notice
1. Scope and Controller
This policy applies to the Delta & Capital website, initial case assessments, and related services operated by Deltai Capital Limited. Privacy questions may be sent to support@deltacapitalhk.com.
2. Information We Collect
Depending on the feature used and the materials you choose to submit, we may process:
- Your name or preferred form of address, contact details, and communications;
- Case descriptions, timelines, public blockchain addresses, transaction hashes, and related on-chain data;
- Account restriction notices, screenshots, source-of-funds documents, and other case materials you voluntarily provide;
- Basic access and technical logs needed to secure and troubleshoot the website.
We do not request, receive, or retain complete private keys, seed phrases, recovery phrases, exchange account passwords, or dynamic 2FA codes.
3. Purposes of Processing
We process necessary information only for initial assessment, service delivery, on-chain analysis, evidence organization, compliance communication, fraud prevention and information security, contract administration, and applicable legal obligations.
4. Service Providers and Professional Partners
We may use website hosting and form services, corporate email, infrastructure, and security providers to the minimum extent necessary. With authorization and where a case requires it, materials may also be provided to Delta & Capital partner law firms and appropriately qualified professionals for independent review and handling. We do not sell personal information.
5. Retention
Initial-assessment materials that do not lead to a formal engagement are generally deleted within 90 days after the last communication. Formal engagement records are retained for the period required by the service agreement, dispute handling, and applicable law, then deleted or anonymized. Public blockchain records remain on their respective networks and cannot be deleted by Delta & Capital.
6. Security
We apply technical and organizational measures proportionate to the processing risk, including least privilege, access controls, encryption in transit or at rest where appropriate, activity logging, and provider management. No system can guarantee absolute security. If a data incident affects your rights, we will respond and notify as required.
7. Your Rights
You may request access, correction, or deletion, or withdraw consent-based processing, by contacting the official email address. We may need to retain some records where required by law, contract performance, dispute handling, or another legal obligation.
8. Cross-Border Processing and Legal Disclosure
Service providers, partner law firms, or professional partners may be located in different jurisdictions. We take reasonable safeguards where applicable. We may disclose necessary information in response to a valid regulatory, judicial, or law-enforcement request and will inform you where legally permitted.
9. Contact
Privacy requests and complaints: support@deltacapitalhk.com.